Shipping & Returns
Orders & Shipping Policy
FOR SHIPPING IN THAILAND
Contact us on Instagram or LINE Official: @twinehide
FOR OVERSEAS SHIPPING
For USA only: Products will be shipped out locally every weekend, orders made and paid for after Friday 23:59 will only be shipped out the following weekend.
For any other countries: Shipping will ship from Thailand and can possibly take a longer time to reach.
Return Policy
If you are not entirely happy with the product, please contact us as soon as possible at our Instagram DM and we would be delighted to address your queries. Proof of order and product receive date will help accelerate the process.
We do not accept returns/ exchanges unless the product is found to be:
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damaged,
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defective,
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the wrong model/ customizations
In any of the above cases, please notify us within the 2 weeks after receiving the product, after which no returns/ exchanges can be made.